Brand Innovation &
Futures in Aviation
Monokoto works globally across multiple industries and sectors. Experiences in health and wellness, consumer technology, entertainment, and mobility inform our work with Airlines with future-facing, contemporary thinking in highly complimentary areas.
Our offer in Aviation is underpinned by the creation of first hand insights, analysis and synthesis of data and research, collaborative opportunity identification, and brand proposition definition.
Monokoto’s design practice is uniquely unified across Strategic, Physical and Digital Design. This unlocks new ways of thinking, and creates transformative aviation experiences.
Monokoto Capabilities :
IP
Brand Innovation
Insights, Strategy, Opportunity Identification, Brand Innovation and Design. Go to market strategies, value and proposition development.
CX
Unified Customer Experience Design
End to end customer experience strategy and design for practical, efficient, and magical moments.
Combining thinking and action across physical and digital touchpoints.
ID
Spatial, Industrial, Interior Design
Spatial Design, Interiors, Monuments, Seating, Accessories, Screens and environments.
UXUI
Digital Transformation,
IFE, E-commerce
Strategy and design for digital experiences. E-commerce, entertainment, loyalty, support.
Brand Innovation
IP
Virgin Atlantic
The Loft
Confidential Client
Smart Suites
Virgin Atlantic
Target Customer Profiles
In partnership with Airline teams (across brand, design, technology, logistics, catering, ground support, crew) and their brand partners and suppliers, Monokoto creates end to end strategies and design for practical, efficient, and magical moments of customer experience.
Combining thinking and action across physical and digital touchpoints, and working in close collaboration with brand owners, Monokoto connects across silos of ownership and responsibility within Airline brands to enable change.
Customer Experience Design is an iterative process with myriad potential outcomes. We work alongside Airline brands working through the process together to discover achievable and ambitious opportunities.
To learn more about how we craft truly differentiated experiences - make contact.
Customer Experience Design
CX
Customer Experience Design Partner
Virgin Atlantic A350 Program
2014-19
In partnership with Airline teams (across brand, design, technology, logistics, catering, ground support, crew) and their brand partners and suppliers, Monokoto creates end to end strategies and design for practical, efficient, and magical moments of customer experience.
Combining thinking and action across physical and digital touchpoints, and working in close collaboration with brand owners, Monokoto connects across silos of ownership and responsibility within Airline brands to enable change.
Customer Experience Design is an iterative process with myriad potential outcomes. We work alongside Airline brands working through the process together to discover achievable and ambitious opportunities.
To learn more about how we craft truly differentiated experiences - make contact.
Spatial, Industrial, Interior Design
ID
The physical manifestation of brand philosophy and point of view on the world - Monokoto designs and defines spaces, monuments, features, seating and social environments on the ground and in the air.
Integrating thinking and expertise in connectivity, and designing ahead to enable new models of service to ever-more demanding travellers, our design practice draws upon experience in multiple categories to create lasting impact.
To find out more about our unified design practice - get in touch.
Digital Transformation, IFE, E-commerce
UXUI
Monokoto supports brands in crafting connected strategies, unlocking new business models and creating compelling digital products and experiences.
Contemporary hot topics for Airlines deploying new digital experiences are intrinsic to our approach : incremental revenue, onboard e-commerce, connected entertainment experiences, PED Integration, technology evolution, improved customer loyalty, and traveller support.
Monokoto helps clients to connect the dots across pre, during and post flight phases of their experience through design. All key stakeholders are considered - passengers, crew, maintenance, ground support, brand owners and IFE managers - to deliver stand out products and experiences that perform.
To find out more about our end-to-end support in building digital products - get in touch.
Why Monokoto?
Design that
takes flight
We understand the challenges and opportunities in designing for aviation. We have physical and digital products in service, on the ground and in the air, with leading airlines and organisations.
Award-winning
Commercial Innovation
Monokoto programs unlock new opportunities to evolve brands and drive growth - in new spaces, and with new technologies.
Monokoto collaborate to create actionable strategies that drive growth. We support our client through design and execution to realise efficiencies, improve NPS through CX and create growth.
Strategy &
Action
Valuable Cross-Sector
Expertise
Relevant and cross-functional expertise in highly innovative industries : Mobility (Aero/Auto), Consumer Tech (Products/Services), Healthcare (Clinical/Wellness).
Contact
For more information, or to set up an introductory meeting, please make contact.
Pete Hamblin
Co-founder and Director
pete@monoko.to
Nicky Rinks
Business Development Director